Error chat conversation page

When i try to enter into a conversation chat, i get this error message "500 internal server error" and it logs me out of the website. I dont know why it happens, how can i fix it? Apparently it only happens in this account, when i log in with another account this error doesnt happen

Hey Bluebird223, I'm sorry for that. A small handful of accounts were affected by this and I was able to fix it. Please let me know if you run into the same issue again. Cheers!