posted by: MatureCyclist
That it is taking so long to remedy this situation gives me great cause for concern.
What about the site's overall security?
If you have purchased a Premium membership, you would think and expect to be able to see the images. Not getting your money's worth I'm afraid.
This was shared by mullerbn:
"We will try to get back to you as soon as possible but as we run the site in our spare time, this could take a couple of days".
Spare time. Got it. Hmmm??? (eye roll)
I went to the Epoch website and canceled my ongoing membership payments because I have lost a great deal of faith and trust in this site.
What about our personal information (billing)? Will that take a couple of days too, IF that is compromised?
Take our money ... but take your time while you're at it. [color="darkblue"]
OK, I agree that it is annoying, but people cannot live off a site like this. There's virtually no income other than a few people paying to foot the bill for hosting etc. Of course I would want them to be super quick and fast in providing a remedy, but you make it sound like a scam, which it clearly isn't.
At least they are aware of the situation and taking action. Also, your billing reference makes no sense, as you point out yourself this is done by a third party (epoch).
You are ranting at people who make no money from this site and do all this for the community. Therefore I had to reply to you and point out that sometimes in life, you have to accept things the way they are and maybe show some gratitude or offer to step in and help others out yourself.